Customer Reviews

Read what some of our satisfied insurance customers have to say about Pratt Insurance Agency! If you’d like to provide your feedback, please submit your online review.

  • AA
    ...just great to deal w/ overall.Read Full Review

    “Have been w/ Erie Insurance and Andy Pratt as my agent for a year now and have nothing but great things to say. Fast response to calls and E-mails, all of the (few) issues has been resolved quickly, and just great to deal w/ overall.”

  • Donna Artello Gruzosky
    Best Agency around!!!Read Full Review

    “Best Agency around!!! Everyone there is friendly and helpful!! Deb Faulkner has been our agent for years, and is always so kind and patient in explaining things to me. She always helps me to figure out the best for our needs…both home and auto.”

  • Barbara Jones
    Best agency in the country!!!
  • Dona Warner
    5 stars!
  • Bonnaline W.
    She is A #1 in my book!Read Full Review

    “My Agent Donna is the best. She is articulate, caring and most of all understands the financial frustrations we all face. She is A #1 in my book!”

  • KY
    Customer service is excellent...Read Full Review

    “Customer service is excellent, everyone is always pleasant and helpful and information is
    given in a timely manner.”

  • EK
    Always willing to help when I call, timely feedback on my questions.
  • Richard Gould
    Great price and friendly agents.
  • MK
    The agents are extremely knowledgeable and understand how to mitigate risk.Read Full Review

    “Communication provided by our Pratt Insurance representative (Deb Faulkner) is excellent. The agents are extremely knowledgeable and understand how to mitigate risk. Plus, the follow through from the agent is done in a timely manner. Thanks, Mike K.”

  • Diane Meeker Sidun
    Very convenient, easy to reach.Read Full Review

    “Every time I call the office with questions/concerns, your staff is able to help me right away!!! Very convenient, easy to reach.”

  • MM
    Prompt and courteous service by the CSR that took our change.Read Full Review

    “Prompt and courteous service by the CSR that took our change. It made the whole process very easy!”