Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • MM
    Prompt and courteous service by the CSR that took our change.

    “Prompt and courteous service by the CSR that took our change. It made the whole process very easy!”

  • Diane Meeker Sidun
    Very convenient, easy to reach.

    “Every time I call the office with questions/concerns, your staff is able to help me right away!!! Very convenient, easy to reach.”

  • MK
    The agents are extremely knowledgeable and understand how to mitigate risk.

    “Communication provided by our Pratt Insurance representative (Deb Faulkner) is excellent. The agents are extremely knowledgeable and understand how to mitigate risk. Plus, the follow through from the agent is done in a timely manner. Thanks, Mike K.”

  • Richard Gould
    Great price and friendly agents.
  • EK
    Always willing to help when I call, timely feedback on my questions.
  • KY
    Customer service is excellent...

    “Customer service is excellent, everyone is always pleasant and helpful and information is
    given in a timely manner.”

  • Bonnaline W.
    She is A #1 in my book!

    “My Agent Donna is the best. She is articulate, caring and most of all understands the financial frustrations we all face. She is A #1 in my book!”

  • Dona Warner
    5 stars!
  • Barbara Jones
    Best agency in the country!!!
  • Donna Artello Gruzosky
    Best Agency around!!!

    “Best Agency around!!! Everyone there is friendly and helpful!! Deb Faulkner has been our agent for years, and is always so kind and patient in explaining things to me. She always helps me to figure out the best for our needs…both home and auto.”